▶ Email
Please send your email to support@gloryoung21.com

Inquiries are answered in the order they are received. Please note that responses may not be immediate, but we strive to reply as quickly as possible. Thank you for your understanding.

📢 Important Notice: Temporary Suspension of U.S. Shipping

🔎 What changed?

The U.S. government has ended the de minimis exemption (previously $800 USD).

As a result, all orders shipped to the U.S. are now subject to import duties and taxes, regardless of order value.

🚫 Temporary Suspension of U.S. Shipping

Due to these sudden policy changes, we have decided to pause all shipments to the United States until further notice.

This step is necessary to review new customs requirements and ensure a smooth experience for our customers.

🧾 Why can’t we ship to the U.S. right now?

• 
  Every shipment is now subject to duties and taxes, even for small orders.
  
• 
  Delivery delays and unexpected charges may occur during this transition period.
  
• 
  We want to avoid placing unexpected costs or inconveniences on our customers.
  

❗ Important Note

We are actively working to adjust our logistics and customs process.

Once U.S. shipping resumes, we will notify our customers immediately through our website and email.

All products are shipped directly from Seoul, South Korea to the U.S. using reliable carriers.

Yes! We offer free shipping on orders over $99 USD. For orders under $99, a flat international shipping fee of $35 USD applies.

Please email us at support@gloryoung21.com within 3 days of delivery with photos of the damaged item and the shipping box.

Shipping usually takes 7–14 business days, depending on your location and customs clearance.

We take product safety seriously. If you experience irritation, stop using the product immediately. Please contact us with photos and details for further assistance.

Yes. All products are 100% authentic and sourced directly from official Korean brands or authorized distributors.